PhillipBlanton.com

"Save me, oh God, from people who have no sense of humor."
— Ludlow Porch

The Samsung CLX-3185FW sucks. Don't buy one.

A couple of years ago I bought a Samsung CLX-3185FW. It prints beautifully and has lots of nice features, but it jammed CONSTANTLY! A friend of mine bought one just like it at the same time. He got fed up with his jamming constantly and eventually smashed it to pieces in his driveway.

Checking Amazon for this printer I see that 45% of the reviews are 1 star...

https://www.amazon.com/Samsung-CLX-3185-Printer-Scanner-Copier/product-reviews/B003ZYAK08/ref=cm_cr_dp_d_hist_1?ie=UTF8&filterByStar=one_star&reviewerType=all_reviews

I replaced mine with a nice HP printer, but recently I needed another printer in my office, and I pulled the CLX-3185FW out of storage and fired it up. The first few pages printed great. Beautiful color and no jamming... then it jammed. and again, and again, and again.

The jamming kept happening in the fuser area so I took it apart to see what was going on, and here is what I saw...

The fuser was completely boogered up in the same spot where it jammed constantly. Also, the fuser roller was all wrinkly and messed up too...

It's weird that the fusers on both of our printers were bad from day one, but I'm positive that they were. In order to get the fuser out of the printer, it was totally destroyed. At least it was destroyed surgically and not smashed all over the driveway out of anger.

The moral of the story is, don't buy a Samsung printer... or a Galaxy Note 7. Apparently Samsung doesn't give a rip about quality. Remember, Samsung is the same comapny that ripped the Google search out of its Fascinate Android phone, and shoe-horned Bing in there instead, with no way to remove it and set the OS back to normal. Microsoft paid Samsung to screw up their phone. without regard to what the customers wanted, and they were more than happy to do so. There was a ton of pushback, and as far as I know they never did that particular evil thing again, but it just goes to show you that Samsung don't care about you.